3 Comments
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gabrielle tenaglia's avatar

It feels like every organization today has such a bias to do things digitally only. Even when the costs are high and the numbers don’t really work. They’re such a huge opportunity when you have a customer’s attention like this that most brands waste. It’s mind-boggling.

Jess Graham's avatar

Also the people in them. We are stuck in a loop. Total mess.

Kima Sargsyan's avatar

such good summary of the current situation